Are group tours offered throughout the year?
Yes, the Museum offers group tours any time. You may wish to consider reserving a tour in the off-peak months from October through April. (Tours may not be offered on some days due to Museum special events or staff availability.)
Are group tours offered during Museum Special Events?
Sorry, we do not accept group tours during Museum special events.
When and how do I pay for my tour program?
We ask that groups settle their account in our Museum Store upon arrival at the Museum. We accept cash, checks or credit cards. Unless other arrangements have been made in advance, we ask that all accounts be settled at the time of arrival.
Can food be purchased at the Museum?
Sorry, food is not available for purchase on the Museum grounds. However, groups are allowed to carry-in food and non-alcoholic beverages.
Is there a picnic area or other facilities where our group can eat lunch?
Yes, the Museum does have picnic area available. Please mention your interest in this facility when placing your reservation.
Can our group take a train ride?
If you visit between May and September and on weekends in October, your group will be able to take a train ride. The Museum's train runs during this period and we will accommodate your group with one of our regular departures or a special trip, if necessary.
Is the Museum handicap accessible?
Museum exhibits and the operating train are accessible. Please note that some rolling stock, due to its historical nature, is not accessible. In such instances, provisions have been made to provide interpretive information in an accessible manner.
Does the Museum have bus parking?
Yes, our parking facilities can accommodate everything from extended vans to full-size touring coaches.
Are wheelchairs available?
A limited number of wheelchairs are available from the Museum Store. We will ask that you deposit a valid driver's license with us to secure the use of a wheelchair.
Can we take pictures during the tour?
You are welcome take pictures at the Museum for your personal, private, non-commercial use. If you wish to take photographs for any other purpose, prior written permission must be obtained. Please not, the use of tri- or mono-pods is not permitted on the Museum grounds without prior consent.you wish to take photographs for any other purpose, prior written permission must be obtained. The use of tri- or mono-pods is not permitted on the Museum grounds without prior consent.